https:\/\/www.xcritical.com\/blog\/customer-retention-for-brokers-8-tips-for-brokerage-firms\/<\/a> which can positively impact your brand\u2019s revenue and help retain customers. When you calculate your customer retention rate, you will see a decimal as the value.<\/p>\n
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You can ensure this by providing support to your customers by using the channels that make the most sense for your customers. Exceptional customer service should be present at all levels across your organization, so that no matter who your customer interacts with, they will get the same amazing service. Build a sustainable business by retaining your customers through customer satisfaction. Keep your customers returning for more by going above and beyond for them. Research has shown that 82% of customers will continue using your brand if they trust it and 83% of customers who trust your brand, will recommend it to others.<\/p>\n","protected":false},"excerpt":{"rendered":"
Simplifying that process will give your customers peace of mind and also encourage them to come back to your ecommerce store. When it comes to ecommerce, delivery and returns are two of the biggest consumer concerns. The way you manage last mile delivery can help you stand out from the competition and retain customers. Regardless […]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[139],"tags":[],"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/khushikaekdin.org\/wp-json\/wp\/v2\/posts\/3936"}],"collection":[{"href":"https:\/\/khushikaekdin.org\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/khushikaekdin.org\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/khushikaekdin.org\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/khushikaekdin.org\/wp-json\/wp\/v2\/comments?post=3936"}],"version-history":[{"count":1,"href":"https:\/\/khushikaekdin.org\/wp-json\/wp\/v2\/posts\/3936\/revisions"}],"predecessor-version":[{"id":3937,"href":"https:\/\/khushikaekdin.org\/wp-json\/wp\/v2\/posts\/3936\/revisions\/3937"}],"wp:attachment":[{"href":"https:\/\/khushikaekdin.org\/wp-json\/wp\/v2\/media?parent=3936"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/khushikaekdin.org\/wp-json\/wp\/v2\/categories?post=3936"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/khushikaekdin.org\/wp-json\/wp\/v2\/tags?post=3936"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}